At onpointamz.com, we are committed to providing seamless, secure, and transparent payment processes for our digital marketing, graphic design, web design, and development services. This Payment Policy outlines the terms and conditions governing payments for services rendered. By engaging with our services, you agree to the terms outlined below.
1. Accepted Payment Methods
To ensure convenience and security, we accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and other major cards.
- Bank Transfers: Direct transfers to our designated company bank account.
- Online Payment Gateways: Secure payments via Stripe or similar trusted platforms.
- PayPal: Available for international clients and select service transactions (where applicable).
2. Payment Terms
- Project Initiation Deposit: A 50% upfront deposit is required before project commencement unless otherwise stated in the service agreement.
- Milestone-Based Payments: For larger projects, payments may be divided into milestones, with due dates and amounts outlined in the agreement.
- Final Payment: The remaining balance must be paid upon project completion and prior to the release of final deliverables.
- Recurring Services: For ongoing services such as PPC management, payments are billed on a monthly or quarterly basis, as specified in the contract.
3. Invoices and Billing
- Invoice Issuance: Invoices are issued electronically to the client’s registered email address.
- Payment Due Dates: Payments must be made within 7 business days of the invoice date unless otherwise agreed in writing.
- Late Payments: A late fee of 5% of the outstanding balance may apply if payment is not received within the stipulated timeframe.
4. Currency
- All payments must be made in U.S. Dollars (USD) unless otherwise agreed in advance.
- International clients are responsible for any currency conversion fees and bank charges.
5. Taxes
- Applicable Taxes: Clients are responsible for any taxes, duties, or levies imposed by local or international authorities.
- Tax Exemption: Valid documentation must be provided at the time of payment to qualify for exemptions.
6. Refund Policy
Refund eligibility is governed by our [Refund Policy]. Clients are encouraged to review it for full details regarding refund requests.
7. Payment Security
We prioritize the safety of all transactions:
- All payment details are encrypted and processed through secure channels.
- We do not store sensitive payment information, such as credit card numbers.
- onpointamz.com complies with PCI DSS standards to safeguard client data.
8. Disputes and Chargebacks
- Resolving Disputes: Clients should contact us at info@onpointamz.com to resolve payment concerns before initiating chargebacks.
- Chargeback Policy: Unauthorized chargebacks may result in suspension of services and legal action to recover outstanding dues.
9. Amendments to Payment Policy
onpointamz.com reserves the right to update or modify this Payment Policy at any time. Updates will take effect immediately upon posting on our website.
Contact Information
For inquiries regarding our Refund Policy, please contact us:
USA Office: 30 N Gould St Ste R Sheridan, WY 82801 USA
USA Phone: +1 (616) 210-3001
BD Office: Lalpur, Abdulpur-6422, Natore
BD Phone: +880 1739170182
Email: info@onpointamz.com | contact@onpointamz.com
Hours: Monday – Sunday | 10:00 am – 6:00 pm